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Payment Options: Purple Passion Enterprises wants you to feel safe and secure when ordering with us. This is why Purple Passion Enterprises only uses Pay Pal for online payments with credit card processing. Payments through Pay Pal are quick, easy and secure. Their industry-leading security and fraud prevention systems make them the trusted leader in online payments. Pay Pal is guaranteed to be a smooth transaction from beginning to end. Purple Passion Enterprises does not handle or store your sensitive financial information, as Pay Pal does not share that information with merchants. For your convenience, Pay Pal accepts Visa, American Express, MasterCard, Discover, Diners Club cards (with a MasterCard logo), ATM/check card (debit cards) bearing the VISA or MasterCard logo, eCheck, bank transfers, and Pay Pal balances. If you prefer to use another method of payment, personal checks and Money Orders (In U.S. Dollars only) are accepted from customers located ONLY within the United States. Please be aware that your order will not be processed or shipped until we receive payment and your check has cleared. Please e-mail us at purplepassionent@aol.com or Tamara@purplepassionenterprises.com so that we may provide you with your order total, in addition to the mailing address where your payment will need to be mailed to.
 
Shipping Methods: Purple Passion Enterprises only uses the United States Postal Service for delivery. When you are checking out, you will have the option of First Class Service or Priority Mail Service. All PayPal orders are processed in the amount of business days stated in the item description, unless it is a special order. Special orders (such as for weddings) will be fulfilled as soon as possible. Usually, a few weeks notice are needed for special orders in order to get the needed crystal colors and supplies. *** In addition, ALL WEDDING JEWELRY orders (consist of multiple sets of jewelry, but excludes the bride's jewelry) are considered "Special Orders" and will be charged 25% more than the cost listed on the website due to the need to buy many more supplies to make bridesmaid's jewelry. Also, DISCOUNT CODE coupons can not be applied to these Special Orders. This is a very small business and we only have one item in stock for most pieces of jewelry. Therefore, SPECIAL ORDERS where multiple copies of jewelry items need to be made will incur an additional cost of 25%. Unfortunately, with the prices listed on the website for wedding jewelry, it almost ends up costing more for supplies than the price listed. That's basically making it for free and each set (necklace, bracelet, earrings) takes 2-3+ hours to make.***
 
Where Will Purple Passion Enterprises Ship To?: Purple Passion Enterprises will ship to the 48 contiguous states, and Puerto Rico, Hawaii, Alaska and Canada. In addition, we will ship Internationally to some countries, if the shopping cart allows it. We are sorry but there are a few countries (Nigeria, etc) we can not ship to due to the rampant use of fraudulent credit cards. If you have any questions, please contact Purple Passion Enterprises first prior to ordering and shipping internationally if you feel this policy might apply to your situation.

Shipping FIRST CLASS MAIL & PRIORITY MAIL within USA: Please see shopping cart for current rates.

Shipping PRIORITY MAIL to Canada: Please see shopping cart for current rates. Customers are responsible for all customs and/or brokerage fees.

Shipping INTERNATIONALLY:Please see shopping cart for current rates. Customers are responsible for all customs and/or brokerage fees. Due to the recent change (May 14, 2007) in shipping with the USPS, there is no way of tracking your shipment when mailed Internationally. We will ship your order in the most affordable way for you-International Priority Mail(no tracking available, no insurance). We can add insurance to this shipment. If you would like your order shipped insured, please request when ordering. If you would like to be able to track your shipment, it will have to be shipped Registered Mail. This is the most expensive method for a package to be mailed out of the U.S.
 
Ordering Confirmation: Within a few minutes of completing your order, you will receive an e-mail from Purple Passion Enterprises confirming receipt of your order.
 
Return Policy Purple Passion Enterprises will accept returns up to 30 days on any faulty or damaged items. Please obtain pre-approval before returning items in good condition. If the item is from a drop shipper (such as cologne, designer watches, some purses) there will be instructions for return when mailed to you. Purple Passion Enterprises does not provide refunds for items lost during shipping, but will make every effort to help resolve the problem. We will also be using Delivery Confirmation for most packages, if available. Privacy: Purple Passion Enterprises is committed to protecting the privacy of its customers. We will not give, trade, rent, share or sell your personally-identifiable information, nor a list of our customers, to third parties, unless, of course, required to do so by a court of law.
 

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